PRIVACY POLICY

INTRODUCTION

At Amazónica Real Estate, the trade name of Amazónica Negocios, S.L., the protection of personal data is a priority. We are committed to ensuring the privacy and security of the data provided by our users, clients, and visitors. This privacy policy explains how we collect, process, protect, and use your personal data, as well as the rights you have under current regulations, including the General Data Protection Regulation (GDPR) and the Spanish Data Protection and Digital Rights Guarantee Act (LOPDGDD).

This policy applies to all personal data collected through our forms, websites, contracts, and any other communication channels during the real estate brokerage process and the provision of our services.

INDEX

1. Data Controller
2. Types of Data Subjects and Data Collected
3. Purposes of Data Processing
4. Legal Basis for Data Processing
5. Recipients of the Data
6. Data Retention Periods
7. Profiling and Automated Decisions
8. Exercise of Rights
9. Data Confidentiality and Security
10. International Data Transfers
11. Cookie Policy
12. Changes to the Privacy Policy

§1. DATA CONTROLLER

• Company Name: Amazónica Negocios, S.L.
• Address: Avenida Sant Pere, 8, 46138 Rafelbunyol-Valencia-Spain
• Email: info@amazonica.es
• Phone: +34 607 908 613
• Data Protection Officer (DPO): Eduardo Nieto Díaz Escobar
• DPO Email: enieto@amazonica.es
• DPO Postal Address: Avenida Sant Pere, 8, 46138 Rafelbunyol-Valencia-Spain

§2. TYPES OF DATA SUBJECTS AND DATA COLLECTED

We collect and process personal data from the following types of data subjects:

Property Seekers:

• Identification data (name, surname, ID number, etc.).
• Contact data (phone, email, address).
• Financial data (budget, financing capacity).
• Data about the individual’s preferences (location, type of property).

Property Owners or Holders:

• Identification and contact data.
• Financial and billing data.
• Property details (address, characteristics, valuation).

Website Users:

• Contact data (name, email, phone).
• Browsing data (IP, location, preferences).
• Data collected through cookies and similar technologies.

§3. PURPOSES OF DATA PROCESSING

Your personal data will be processed for the following purposes:

• Real Estate Brokerage: Managing property purchases, sales, rentals, or valuations.
• Fulfillment of Contractual Obligations: Execution of contracts, pre-contracts, or agreements.
• Commercial Communications: Sending information about products, services, and promotions, provided that you have given your consent.
• Compliance with Legal Obligations: Preventing money laundering, invoicing, tax declarations, etc.
• Service Improvement: Analyzing preferences and habits to personalize and improve our services.
• Customer Support: Responding to inquiries, complaints, or suggestions.

§4. LEGAL BASIS FOR DATA PROCESSING

The processing of your personal data is based on the following legal grounds:

• Consent: For sending commercial communications or performing additional processing.
• Execution of a Contract: For managing real estate services and fulfilling contractual obligations.
• Legal Obligation: To comply with regulations such as anti-money laundering laws or invoicing requirements.
• Legitimate Interest: To improve the quality of our services and personalize the user experience.

§5. RECIPIENTS OF THE DATA

Your data will not be sold, rented, or shared with third parties for purposes other than those described in this policy. However, they may be communicated to:

• Service Providers: Companies providing hosting, marketing, web analytics services, etc., always under contract and with confidentiality guarantees.
• Competent Authorities: In case of a legal requirement or to comply with regulatory obligations.
• Notaries, property registries, and other entities involved in real estate transactions.

§6. DATA RETENTION PERIODS

Your data will be retained for the necessary time to fulfill the purposes of the processing, including:

• Contractual Data: During the term of the contract and up to 5 years after its termination to comply with legal obligations.
• Tax and Accounting Data: For 10 years, according to tax regulations.
• Marketing Data: Until you withdraw your consent.

After these periods, the data will be deleted or anonymized.

§7. PROFILING AND AUTOMATED DECISIONS

We do not make automated decisions that significantly affect the data subjects. However, we may use analytics tools for:

• Customer Segmentation: Showing products or services that may be of interest to you.
• Personalized Communications: Tailoring newsletters and offers according to your preferences.

§8. EXERCISE OF RIGHTS

You have the right to:

• Access: Know what data we process and how we use it.
• Rectification: Modify inaccurate or incomplete data.
• Deletion: Request the deletion of your data when it is no longer needed.
• Objection: Object to the processing of your data for commercial purposes.
• Restriction of Processing: Request the limitation of your data usage in certain cases.
• Portability: Obtain a copy of your data in electronic format.

To exercise these rights, you can contact us via (email) or (postal address), attaching a copy of your ID or an equivalent document.

§9. DATA CONFIDENTIALITY AND SECURITY

We implement technical and organizational measures to ensure the security and confidentiality of your data, including:

• Data encryption.
• Restricted access control.
• Periodic audits.

§10. INTERNATIONAL DATA TRANSFERS

In case of international data transfers, we ensure that they are carried out under standard contractual clauses approved by the European Commission or equivalent mechanisms.

§11. COOKIE POLICY

We use cookies and similar technologies to improve the user experience. You can manage your cookie preferences through your browser settings or on our cookie policy page.

§12. CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this policy to adapt it to legislative or jurisprudential changes. Any changes will be communicated through our website.